Our commitment to responsible gaming at 63bd
63bd believes entertainment is only enjoyable when it is safe and measured. Follow our responsible gaming guidelines to keep your experience protected.
Why is responsible gaming important?
Online betting and casino games can be a source of entertainment, but for some people there is a risk of it becoming an addiction. 63bd takes this matter very seriously and is committed to ensuring the mental and financial well-being of every player. Responsible gaming is not just about following rules — it means understanding your own limits, having the courage to stop in time, and seeing gaming purely as entertainment.
At 63bd we believe that building healthy betting habits is every player's right. That is why we provide deposit limit setting, self-exclusion, time-out and a range of other protective tools. If you feel that your own or someone close to you's gaming habits are going out of control, contact our 24/7 live chat support immediately.
Remember — 63bd is for people aged 21 and above only. Registration and gameplay by minors is strictly prohibited. We ask parents to monitor your children's online activity and use parental controls where needed.
For ages 21 and above only
63bd is an adults-only platform. In accordance with Bangladeshi law and our own policies, any person under the age of 21 is strictly prohibited from opening an account or playing games. We reserve the right to investigate any suspicious account during the age verification process. We recommend using parental control software to keep children and teenagers away from gaming.
Protective tools
Deposit limit setting
You can set a limit on how much money you can deposit per day, per week, or per month. Once this limit is set, any deposits above it will be blocked from your account and you will be able to play within your set budget.
Time-out break
If you want to take a break for a few days, use the time-out feature. Your account can be temporarily suspended for anywhere from 24 hours up to 6 weeks. During this time logging in or betting will be completely disabled.
Self-exclusion
For long-term protection you can choose self-exclusion. Activating this option will deactivate your account for a set period or permanently. Contact the support team to request this step.
Session time limit
Playing games for long stretches at a time can lead to fatigue and poor decision-making. Setting a session time limit will automatically display a warning message or log you out after the specified time has passed.
Betting history review
Your full betting and transaction history is available in your account. Reviewing this history regularly will help you understand where you are spending the most and allow you to adjust your decisions if needed.
24/7 Support
If you have any concerns about gaming, contact our Bengali-language live chat support team at any time. Our trained agents will help you choose the right protective tools.
Warning signs of a problem
If any of the following signs are present in you or someone close to you, it is time to seek help:
- Repeatedly betting to try to recover lost money
- A tendency to spend more than the set budget
- Hiding gaming from family or friends
- Feeling unable to stop betting
- Feeling anxious or restless when not playing
- Taking on debt or falling into financial difficulty because of betting
- Giving less importance to work, studies, or family than to gaming
Check yourself
Ask yourself the following questions. If two or more answers are "yes", consider seeking help:
Did you spend more than your set budget last month?
If yes, set a deposit limit.
Do you feel bad when you are not playing?
This may be a sign of psychological dependence — contact support.
Are your loved ones concerned about your gaming?
Concern from family and friends is an important signal — do not ignore it.
How to use the protective tools?
Using the responsible gaming tools at 63bd is straightforward. After logging into your account, go to the "Account Settings" section and open the "Responsible Gaming" tab. There you will find all the protective options in one place.
How to set a deposit limit
Select "Deposit Limit" from Settings, choose your preferred time period (daily / weekly / monthly) and enter the maximum amount. The limit takes effect immediately. Lowering the limit is instant, but raising it will take effect after 7 days.
How to take a time-out break
Go to the "Time-Out" option and choose 24 hours, 7 days, 14 days, or 6 weeks. During this period you will not be able to log in. Once the period ends your account will be reactivated automatically.
How to request self-exclusion
For long-term self-exclusion, contact us directly via live chat or email. Our team will deactivate the account within 24 hours. No promotional emails will be sent during the exclusion period either.
How to enable a session time limit
From the "Session Limit" option you can choose a session limit of 30 minutes, 1 hour, or 2 hours. When the time is up, a warning message will appear and give you the chance to make a decision.
You can contact our 24/7 live chat support for help activating or deactivating any protective tool. Our Bengali-speaking agents are always ready.
Contact us if you need help
If you are concerned about your gaming habits, talk to us. We do not judge — we only help.
Core principles of responsible gaming
Responsible gaming at 63bd is not just a section — it is the core foundation of our platform. We ensure that all our promotions, bonuses, and game designs are created with player safety in mind.
Betting is a form of entertainment — it is not a source of income. Over the long term, the house edge gives the game operator a mathematical advantage. So never bet with money needed for your living expenses. Keep a set "entertainment budget" and build the habit of not going beyond it.
A healthy gaming habit means: play only with an amount you are comfortable with, have a plan to stop before you lose too much, and see winnings as a bonus — not a guarantee. Never bet under stress or while drinking alcohol.
63bd keeps your data secure. Your personal information and transactions are protected through SSL encryption and a strict privacy policy. Our fair play commitment means — no manipulation, all outcomes are determined by a verifiable random number generator.
Responsible gaming FAQ
Enjoy 63bd safely
Play responsibly, enjoy your entertainment, and know that we are here whenever you need us.