63bd Privacy Policy
Protecting your personal information is our highest priority. This policy describes in detail how 63bd collects, uses, and stores your information.
1. Introduction and Scope
This Privacy Policy ("Policy") applies to the services provided through the 63bd platform and the website https://63bd.cam ("Platform"). 63bd ("we", "us", or "Company") treats the privacy of your personal information with the utmost seriousness.
This policy explains in detail what types of information we collect, why we collect it, how we use it, who it may be shared with, and what your rights are. By using our platform, you consent to the terms of this privacy policy.
63bd is only for individuals aged 21 or older. If you are below this age limit, please do not use our platform or provide any personal information.
2. What Information We Collect
We may collect your information in various ways. The information listed below is essential for us to provide our services.
a) Registration and Account Information
When you create an account on 63bd, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
- National ID card or passport number (for identity verification)
b) Financial Information
To process transactions, we may collect the following information:
- bKash, Nagad, Rocket, or Upay account number
- Deposit and withdrawal history
- Transaction amounts and dates
- Visa or Mastercard details (if applicable)
c) Gaming Activity Information
To ensure responsible gaming and improve our services, we collect:
- Betting and gaming history
- Win and loss records
- Bonus and promotional activity usage
- Session duration and activity type
d) Technical Information
To improve platform security and performance, we automatically collect:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Cookies and log data
- Activity timestamps on the platform
3. Purpose of Information Use
63bd uses the collected information for the following legitimate purposes:
Service delivery and management
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotions
- Ensuring VIP program benefits
- Providing 24/7 customer support
Security and identity verification
- Verifying the age and identity of each user (KYC process)
- Preventing fraud and money laundering
- Ensuring account security
- Detecting and preventing unauthorized access
Responsible gaming
- Monitoring problematic gaming behavior
- Providing self-exclusion and limit-setting features
- Providing support and guidance
Service improvement and communication
- Improving platform performance
- Creating a personalized experience
- Sending important updates and notifications
- Resolving technical issues
4. Information Sharing with Third Parties
63bd does not sell your personal information. However, information may be shared in the following limited circumstances:
Payment processors
To complete financial transactions, we share necessary information with approved payment providers such as bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.
Technology and service providers
Game software providers such as Pragmatic Play, Evolution Gaming, Spribe, PG Soft, and JILI may receive the minimum information necessary to operate their games.
Legal obligations
Information may be disclosed in response to legal requirements, court orders, or requests from government authorities. Information may also be shared with fraud prevention or anti-money laundering agencies.
Business changes
In the event of a company merger or acquisition, user information may be transferred. We will notify you before any such change takes place.
5. Cookies and Tracking Technologies
63bd uses cookies and similar technologies to improve platform performance and personalize your experience.
Essential cookies
These cookies are necessary for the basic functioning of the platform. They are used to maintain your login session, carry out security checks, and deliver technical services. Disabling these cookies will prevent the platform from working correctly.
Functionality cookies
These cookies are used to remember your preferences and settings. They help save your language selection, display preferences, and recent activity.
Analytics cookies
Analytics data is collected to understand user behavior on the platform and improve our services. This information is completely anonymous.
You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may reduce the functionality of the platform.
6. Information Security Measures
63bd adopts industry-standard security measures to keep your personal information secure. As a safe and reliable platform, we take the following steps:
- SSL Encryption: All data transfers on our platform are protected by SSL/TLS encryption.
- Encrypted Storage: Sensitive information, especially financial data, is stored in encrypted form.
- Two-Factor Authentication: Two-step verification is available for account access.
- Regular Security Audits: Our systems are regularly reviewed by security experts.
- Access Controls: Only authorized staff can access your information.
- Firewall Protection: Advanced firewalls and intrusion detection systems are active.
While we are committed to ensuring the highest level of protection, we acknowledge that no transmission of information over the internet is completely secure. You are advised to keep your password confidential and to contact us immediately if you notice any suspicious activity on your account.
7. Data Retention Period
We retain your personal information only for as long as it is necessary or legally required.
While the account is active
All information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period for legal compliance and fraud prevention purposes.
Financial records
Financial transaction information is retained after account closure for the period required by applicable laws and regulations.
Deletion requests
You may request deletion of information held beyond legal obligations by emailing [email protected]. We will process this within a reasonable timeframe.
8. Your Rights and Controls
As a 63bd user, you have the following rights over your own personal information:
Access
You have the right to know what information we hold about you and to receive a copy of that information. Upon request, we will provide it within a reasonable timeframe.
Right to rectification
If any of your information is incorrect or incomplete, you have the right to request a correction. You can update many details directly from your account settings.
Right to erasure
In certain circumstances, you may request the deletion of your personal information. However, some information may not be fully erasable due to legal obligations.
Right to restrict processing
You may request restriction of processing of your information in certain circumstances, such as when the accuracy of the information is disputed.
Right to opt out of marketing
You may unsubscribe from promotional communications at any time. However, transactional and security notifications will continue as essential services.
9. Protection of Minors
63bd provides services only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.
Completing the age verification process at the time of registration is mandatory. If we discover that a minor has created an account using false information, that account will be closed immediately and all information will be deleted.
If you are aware of any minor using the 63bd platform, please notify us at [email protected].
10. Policy Changes and Updates
63bd reserves the right to update this privacy policy from time to time. Changes may reflect legal requirements, changes in services, or improved security measures.
For any significant changes, we will send a notification to your registered email and clearly announce it on the platform. The date of the change will be noted at the top of the page as "Last Updated".
Continued use of the platform after changes to the policy will be considered as your acceptance of the updated privacy policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
11. Legal Basis for Data Processing
63bd processes your information on the basis of the following legal grounds:
Contract Implementation
Processing information is necessary to fulfill our service agreement with you. This includes account management, transaction processing, and bonus distribution.
Legal obligations
Certain information must be collected and processed to meet legal obligations, including Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) requirements.
Legitimate Interests
Information is processed for legitimate business purposes such as fraud prevention, ensuring platform security, and service improvement.
Consent
We rely on your explicit consent for promotional communications and personalized offers. You may withdraw this consent at any time.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is always ready to assist you.
Privacy Contact
Email: [email protected]
Support: 24/7 Live Chat (in Bengali)
We will respond to any privacy-related requests within a reasonable timeframe.